Nanjing Urban Construction Project Management & Development Co.Ltd. (NUCPMD)

Assessment of the Nanjing Public Health Center Project

NUCPMD applied in 2015 for the IPMA Project Excellence Award and I want to share my and my team´s impressions about the company´s very successful approach to use the IPMA Project Excelence Model as core element to lead their project business to success. I was part of an international team of assessors from France, Iran, Netherlands and the US (with Chinese origin). The mix of experts from different cultures gave us a wide range of perspectives in our discussions and created a very strong and motivated team. During the site visit we had a very intense team work, we usually started at 9.00 in the morning with the interviews, finishing not before 1.00 at night after discussing our perceptions, the information and the feedback received during the interviews.

NUCPMD´s field of activity

NUCPMD was founded in 2003 as a project management company for building infrastructure projects. In 2008 the company had less than 50 employees and an annual income of RMB10 million. Since then the company has been expanding and improving the industrial chain with a focus on the main business –planning and executing infrastructure projects. So far, the company has expanded successfully and realized in 2015 an annual income of RMB100 million with a staff of more than 300 employees (16 have an IPMA certificate)

 

Project Team, Management and PE Assessors Team

Improve success of the project business

Nanjing Urban Construction Project Management Company participated in 2008 in the competition for the IPMA International Project Management Award and won the silver award. Since then, the Company has established the management system of “One Model and Three Systems” which takes the IPMA Project Excellence Model as the core element and has been adding all kinds of ideas and methods. The Managing Director explains: “Through various project practices and conclusions, we constantly improve our management system”.

Based on the feedback of experts after the participation in the 2008 competition for the International Project Management Award action plans were set up and included for example:

• Training to develop management knowledge and competences in areas like teamwork, behavioural competences, quality management
• The processes for project management and operational management (e.g. procurement, construction planning) have been defined and described – they represent today the basis for each project
• Leadership training take place regularly for members of the management team and project managers to develop leadership skills and training in different subjects for employees to develop competences
• Plan and implement a PMO to further standardize and improve company procedures

Based on the experience of the project award process, NUCPMD was able to update the company’s concepts and formed a new project management system.

Management meeting with customer on site

Nanjing Public Health Center Project

In 2015 the company participated again in the International Project Management Award with the Nanjing Public Health Center Project to conduct an inspection of the existing system of through the evaluation by international experts. The deliverable of this project is an infection diseases hospital. A key element is to assure that infections stay inside the hospital building. NUCPMD realized this by implementing an under-pressure system. The technical solutions that were implemented inside the buildings are state of the art.

Nanjing Public Health Medical Center

During the site visit we had interviews with members of NUCPMD´s management team, several project team members, the sponsor (representative of the city government), the manager of the hospital and local citizens. Finally, when we discussed our final conclusions and the scoring, it turned out that our team discussions each evening had led to a comprehensive information platform and a good understanding of the project and the project management.

NUCPMD Management and PE Assessors Team

The assessors team had suggested and the Jury finally took the decision, NUCPMD became Award Winner with their project “Nanjing Public Health Center”. The members of the project team and NUCPMD management were very happy and during the celebration and Gala event went on stage to receive the award.

The most prominent strengths of the project were:

• Leadership, people orientation, use of processes
• Continuous improvement based on PDCA
• Teamwork, Team spirit
• Customer orientation
• Communication with all stakeholders
• Use of social media for internal purposes

The Benefits

Because of the implementation of  comprehensive cost management, the project has achieved good results and high customer satisfaction. “We will continue to win new project tasks”. Since the public health center project has satisfied the customer, the municipal government has given NUCPMD the opportunity to manage the construction of two schools. In addition, the Health Bureau has entrusted the company to build the Dental Hospital. The company will focus its efforts to improve in all areas that are relevant for the success of projects and the further development of the company. Based on this approach, NUCPMD wants to use its competitive advantage to win more national contracts and also bid for international projects.

Detailed case study can be downloaded under the link: http://www.ipma.world/assets/CaseStudy-NUCPMD_-2016-10-01.pdf

 

Michael Boxheimer, Project Excellence Team, IPMA

 

IPMA contact information:

Ewa Bednarczyk

IPMA Award PMO Director

award@ipma.world